Skyrocket your Business Results through Greater Ability to Influence and Motivate

Best Practice Management depends on successful communication:

Motivating and managing stakeholder concerns
Coaching, Facilitating and Mediating project teams, functional departments and divisions.
Managing on-going client relationships.
Successfully imparting new or different perceptions, concepts and ideas.
Responding to and managing change

Successful management, whether as an owner of a small to medium business or as part of a larger organisation, significantly depends on your ability to influence, persuade and motivate others within your area of responsibility, cross functionally, upwards and externally.

Business results are affected by dynamics such as team and customer motivation, levels of effective coaching, facilitation and mediation and the overall culture that is created by the various relationships.

As owners and managers, you are automatically expected to know how to think and behave in order to attain the best results from yourself, your team, your suppliers, your directors and customers. Now you can gain best practice management skills that will further enhance your capabilities to get results faster, more efficiently and with less effort—and improve even the toughest relationships you are required to build and maintain.

The skills you will gain from this 3-day course will give you an extra edge in dealing with day-to-day management issues as well as more strategic insights to building strong teams, and forging new links with existing and new customers and stakeholders.

Learning Outcomes

Develop improved communication in managing upward to handle stakeholder concerns with elegant skill.
Increase your powers of influence and persuasion —get your message across faster and more effectively than ever before.
Improve your effectiveness as a manager with communication tools and language precision previously unavailable.
Discover a set of proven skills and methods that enable you to turn a ‘bad day’ into a ‘good day’.
Increase your adeptness in moving smoothly between management roles—so that your working life is consistent, efficient and profitable.
Manage and inspire others for better team performance, coaching with high quality feedback that motivates, mediating differing points of view and facilitating outcomes.
Gain a new perspective to better handle operational issues; and expand on excellent customer and supplier relationships.

Trainer: Roger Deaner and Rita Papadakis

Duration: 3 days

Note: For more information email us

Download: Course Information (PDF)

“In the months after the first round of Business Dynamics attendances our executives repeatedly noted:

The ability to characterise behaviours using the new reference systems and ways to improve communication using these systems.
A deep understanding of the way our organisation worked, and improved ways to obtain the outcomes a marketing system needed from a production based bureaucratic organisation –with radically reduced friction.
Significant augmentation to the prior specialist (negotiation and presentation) program

Yallourn have now sent approximately 35 staff to attend this program, including most of the senior executive team, most of marketing, and key production staff. The learnings are an on-going vital part of the continued success of the Company. We recommend Business Dynamics for your consideration.” Andrew Bonwick, Director Marketing- major Australian generator company, CEO-Australian electricity retailer.