:: The Advantage
:: About the company
:: Your trainers
:: Client comments
:: Client list
:: Policies

What is a well formed outcome?
A well formed outcome has the following characteristics:

Each step towards the outcome is planned

Each step leads inevitably to the next step

Each step is one which the pursuer of the outcome can take by themselves without requiring someone else to act or some situation or set of circumstance to be present.

There is a full engagement of both the conscious and the unconscious mind.

Read other FAQ's

Introduction

LeaderVision is a leading provider of personal and professional development, education programs and consultancy services to the public and private sectors in Neuro-Linguistic Programming and its applications to business, training, corporate culture change,

coaching, mentoring, performance enhancement, personal development and professional developments. Untiil the end of 2008 LeaderVision offered programs in Australia, UK, Asia and New Zealand. Now the directors of LeaderVision have made the tree change to Beechworth in NE Victoria, and offer one full Practitioner training in NLP each year and continue to offer individual counselling using NLP as well as business mentoring for local rural and regional businesses and business people.

LeaderVision, through its subsidiary, the Organisational Development Group, also offers programs incorporating the applications of Spiral Dynamics integral and the work inspired by Clare Graves to its many clients, interweaving the streams of NLP and Spiral Dynamics integral together with many other appropriate business and education models to provide the best business and education applications trainings available anywhere.

Choosing a Business or Professional short course
LeaderVision - through The Organisational Development Group - offers Business and Education trainings which are conducted as open or public enrolment courses.

These programs are available to everyone who is interested and are especially useful to organisations that can progressively send selected members of their operating teams to experience the trainings. Once ‘critical mass’ is achieved, LeaderVision can enter the operating environment in workshop mode to apply the tools to specific issues and the further enhancement of advanced trainings.

Read about our courses

Administration policy

LeaderVision:

Maintains confidentiality of all clients' records.
Maintain systems for recording student enrolments, attendance, completion, assessment outcomes, results, certificates issued, grievances and the archiving of records. LeaderVision is aware of the importance of these records and ensures that adequate back up procedures for soft copy versions of files are carried out.
Ensures that training and assessment takes place in professional surroundings.
Customises its own courses and when using or referring to the published or oral work of others, ascribes that work to its authors and obtains written permission from copyright owners prior to course delivery to use.
Ensures that any person delivering a LeaderVision sponsored course meets LeaderVision's own high standards before being authorised to deliver that program.
LeaderVision Directors, Roger Deaner and Carolyn Barratt are your contact for all matters pertaining to these policies.
Staff members: LeaderVision has no temporary or permanent staff members at this time.
Contractors: Website and publicity design, computer maintainance and other professional functions are contracted out and subcontractors have no access to confidential records.
Trainers: LeaderVision recognises that the quality of the training is clearly linked to the skills and experience of the trainers. LeaderVision ensures that trainers employed us have as minimum requirements an associate trainer certificate issued by either INLPTA, NLPTRB, and'or LeaderVision and that , in any case, such certification is recognised by the Professional Guild of NLP.

All trainers subcontracted by LeaderVision will meet the following standards. They will have:

Attended the Leardervision Practitioner of Neuro-Linguistic Programming course a minimum of three times and acted in the capacity of course coaches and assistants during this time.
Attended LeaderVision Pty Ltd Master Practitioner of NLP Training a minimum of three times and acted in the capacity of course coaches and assistants at some point during this time.
Maintained current certification as either a trainer or associate trainer of Neuro Linguistic Programming to a high standard.
Demonstrated appreciation for and incorporation of the principles of Grinder New Code of NLP in their behaviour and epistemology.
Demonstrated achievement of at least Certificate IV in Workplace Assessment and Training or Category 2 workplace Trainer Competency Standards or their equivalent.
Have Industrial experience that is current and relevant to the particular units, modules, course or training packages that they are delivering and access to opportunities and strategies to maintain their professional development.
Does not take on the role of LeaderVision trainer without the express permission of the directors and does not purport to be representative of the company without the express permission of the directors.
Because a person has fulfilled all the above criteria and wishes to act in the capacity of a trainer for LeaderVision, they must still wait for an invitation by the directors before they they may represent themselves as a LeaderVision trainer.

Policy on Training Environment

LeaderVision is a responsive provider of quality training. Trainings are delivered on the premises of suitable leased premises. Training does not occur at its head office at 74 Camp Street, Beechworth. 3747.

The leased premises used by LeaderVision are chosen with high standards of professionalism in mind and offer the following:

All premises used comply with all laws relevant to the operation of training premises including occupational health and safety, equal opportunity, anti-discrimination, privacy and fire safety regulations.
All premises are chosen to ensure adequate size, heating, cooling, lighting, ventilation and access.
All premises are chosen to ensure that training facilities, furniture, equipment and other resource materials are adequate to needs and are maintained in good order and repair.
All premises are chosen to ensure adequate washrooms for men and women and that these are maintained in good order and repair.
All premises are chosen to ensure that where refreshments are provided, these are served in a timely manner in appropriate quantity and good quality.

Policy on Intellectual Property and Plagiarism

"The action or practice of plagiarizing; the taking and using as one's own of the thoughts, writings or inventions of another" (The Shorter OED, 1992, OUP, Oxford).

Plagiarism is the act of taking another person or organisation’s intellectual property and using it as if it were one's own work. This includes copying word for word into a written, spoken or audio visual medium without referencing the source. It also includes claiming other people's discoveries, processes, concepts as one's own.
LeaderVision has a policy of:

referencing all work for which the source is known.
seeking the source for all work for which the source is not known to LeaderVision.
stating that the source is unknown to LeaderVision where this is the case.
requiring referencing in written work by course participants.
banning plagiarism in all its forms from work disseminated by LeaderVision.
banning plagiarism in all its forms from work provided to LeaderVision by its course participants.
responding to proven plagiarism in any participant's written work with refusal to certify that individual at any level of NLP training.

Referencing is a means for readers, listeners, observers to discover for themselves any sources quoted in any text, tape, or other reproductive medium of information transfer disseminated by LeaderVision or its agents or employees or required of its students in their assessment activities for obtaining a qualification in NLP.
LeaderVision requires referencing for all quotations and references to others' work to ensure:

that any submission reflects the submitting author's understanding of their material,
plagiarism has not been committed,
reviewers have access to all source material used by the submitting author.

References should include:

the name(s) of the author(s) of the source material.
the year of publication of the source material.
the title of the source publication (and its volume number if a journal).
the name of the publisher of the source material.
the pages of the source material referred to in the submitted material.

Policy on Qualifications

LeaderVision will:

Issue certificates of competency to students upon completion of all the requirements for Practitioner of NLP (Advanced) and Master Practitioner of NLP.
Issue certificates of attendance to students who attend Practitioner of Essential NLP.

Organisational Development Group will:

Issue certificates of attendance to students who attend any of its business and professional courses

These certificates will be issued in a timely manner after the student's passing the final assessment and will include the following information:

The name of the training provider (ie LeaderVision).
The name of the person receiving the qualification.
The name of the course.
The date issued.
The authorised signatory (course trainer/company director).
The number of the certificate (for Practitioner, Master Practitioner and Trainer courses)

Policy on Student Grievances

LeaderVision is committed to administering an ethical process to handle any grievances.

Should any student have any query about a training, it is hoped that they will ask this question when invited to do so during the training. If the query is of a personal nature, they are invited to let Roger Deaner, or any other associate trainer in the room know of their question. A time will be made available for the student to discuss this query as soon as possible.

It is the devout wish of the directors of LeaderVision that queries are made BEFORE grievances have a chance to fester.

Should any student have a grievance or dispute a decision, they are invited to call Carolyn Barratt on 0413 649 911 to make an appointment to discuss said grievance in private with both directors present. All disputes or grievances will be handled professionally and confidentially in order to achieve a satisfactory resolution.

Students may raise any matters of concern relating to, for example, training delivery and assessment, the quality of the teaching, student amenities, discrimination and sexual harassment.

LeaderVision directors will attempt to resolve all grievances through discussion and conciliation. Where a grievance cannot be resolved through discussion and conciliation, LeaderVision acknowledges that an appropriate external mediator will be used to resolve the grievance between the parties.

Should a grievance be unable to be resolved, students will be provided with details of external authorities they may approach, if required.

Policy on Prices

All LeaderVision’s products and services have published prices. Each published price relates directly to the product or service to which it is attached. It is company policy to adhere to the published prices except where they are superseded by published special offers or published extensions of discounted price cut off dates.

For any course where there are date related prices (early birds and special offers), the lower price will cease to be available at close of business on the published cut off date. After close of business on the published cut off date the price for that course will become the published price for the next time frame until close of business on the cut off date for that price. This process will continue until the full price is reached. The full price will remain current and include late entries and payments made at the start of the course.

LeaderVision employs the services of a Direct Debit Billing provider. This means that LeaderVision is able to offer convenient payment terms. Clients will be required to sign the Direct Debit Billing authority to obtain payment over time. A surcharge applies for this service. Payment is debited directly to the client's bank account and is at a monthly rate agreed to and signed for individually. Default on payment will be dealt with through legal channels deemed appropriate by the Direct Debit Billing provider.

LeaderVision reserves the right to change the prices of its products and services from time to time. Such changes will be published immediately and will not affect any bookings with paid deposits already received for a particular programme commencing on a specific date.

Where a booking has been made to attend a course on specific dates and the price changes subsequently, the price will be held at its previous level for that purchaser. Where a booking has been made and payment in full has been received for attendance at a course on specific dates and the price changes subsequently, the price will be held at its previous level for that purchaser either if they attend the course on the dates they booked, or if they change to a subsequent offering of the same course that commences within 12 months of the date of commencement of their original booking. Anyone changing their attendance to a course commencing more than 12 months after commencement of the course on which they booked originally will be liable for any increase in price which has been published by LeaderVision.

Policy on Refunds

As a commercial provider, LeaderVision has a published fee refund policy for domestic students. The conditions for granting refunds are clearly set out herein and students are referred to this website to check our policies.

The fee refund policy states that:
LeaderVision will refund all payments made by a student if the course is cancelled or course commencement is postponed, unless alternative arrangements suitable to the student are made.

A minimum deposit of 25% of the course fee is required to secure your enrolment on any course.

Prior to commencement, a student may be required to give a maximum of 6 weeks notice in writing of withdrawal from a course to obtain a full refund.

Full refund, less 10%, is available if withdrawal from the course is received in writing up to 14 days prior to the course commencement.

The company reserves the right to retain the full fee for any late cancellations.

Should, after commencement of Introduction to NLP training, a student believe themselves to be unable to maintain their studies, or feel that they are out of their depth with the course material, they are invited to discuss their issues with the principal trainer, Mr Roger Deaner, or with co-director, Carolyn Barratt. Once this feedback has been received and discussed, a refund will be made, less agreed costs for administration and materials.

Having completed the Introdduction to NLP, students enrolling in subsequent courses are expected to understand and anticipate their own reactions to the training and will therefore be making an informed decision to attend. In this instance we do not expect there to be any requirement for refunds.

Should, after commencement of any course in any of the NLP programs, a student find themselves unable to continue by dint of changes in their career and work situation through promotion or career change, they will either have the balance of their investment refunded or if they choose, we will retain the investment which will be applied against a training at a later date.

Any other requests for refunds will be considered on their individual merit given that it is not the Policy to offer refunds outside the above parameters. The decision of the directors of LeaderVision is final, subject to the Policy on Grievances and consumers' rights under the law.

Satisfaction Guarantee: In the case of Organisational Development Group's applications courses, Professional Presenting, Training Dynamics, Negotiating Expertise and Busines Dynamics, ODG offers the following guarantee which applies at the end of the first day of training. If a student is not completely satisfied that what they have learnt has the capacity to enhance the way that they conduct themselves – in that sense for which the course is publicised – they are to simply hand in their workbooks and ODG will send them a full refund.

Financial Standards
LeaderVision has a policy of keeping all students' monies from payments made in advance of a course or program in a separate account which is unavailable to the main bank accounts. All students' monies will remain in said account until four weeks prior to any course or program for which payment in advance is obtained.

Policy on Discounts and Concessions

Discounted Prices
It is the policy of LeaderVision not to give discounted prices other than discounts and special offers which are published from time to time by LeaderVision on LeaderVision’s web site and on the appropriate course registration forms.

Group discounts are currently not available for the NLP Practitioner and Master Practitioner courses.

Reviewing students
Any student of LeaderVision is invited to review any LeaderVision course which they have already completed subject to the following terms:

They register their intention at least three weeks prior to course commencement.
They confirm their registration by full payment of the flat fee review investment which is to be paid in full prior to the chosen course commence.
There will be no refunds if sessions are not attended. The flat fee will not be adjusted regardless of which days a reviewing student may or may not attend
They undertake to attend at least the majority of the course.
They agree to behave in a responsible manner towards the requirements of the trainers and with awareness of the needs of current student.
They agree to be part of the student body.
They agree to bring their own materials, notebooks etc to the chosen course(s).
They understand that if they do require additional materials (reference guide, etc) that they will be responsible for the payment of any additional costs for these materials

The flat fee for review is currently

$220.00 for Introduction to NLP (3 days)
$440.00 Practitioner of Essential NLP (6-days)
$660.00 Practitioner of NLP (Advanced) (9-days)
$990.00 Integrated Practitioner of NLP (18-days)
$990.00 Master Practitioner of NLP(15 days)

These prices are subject to change without prior notice ? it is our intention to maintain a low review price as long as practical.

Concessions - applying to Practitioners certified by other reputable schools of NLP.

NLP Practitioners certified by any reputable NLP training organisation seeking to attend the LeaderVision Practitioner of NLP training may attend this course for two thirds of the retail price as stated in the advertising and subject to the same provision as are full payments
NLP Master Practitioners certified by any reputable NLP training organisation seeking to attend the LeaderVision Practitoner or Master Practitioner of NLP training may attend this program for two thirds of the full retail price. The exception to this offer is where any module is offered simultaneously as a stand alone seminar and priced separately to allow additional participants to attend that module or seminar.
NLP Trainers certified by any reputable NLP training organisation seeking to attend LeaderVision’s Practitioner or Master Practitioner of NLP training may attend this course for two-thirds of the full retail price. The exception to this offer is where any module is offered simultaneously as a stand alone seminar and priced separately to allow additional participants to attend that module.
Any student of LeaderVision’s is invited to return as a guest to any LeaderVision’s certification course which they have already completed subject to the review terms stated above.

Policy on Payment Plans and Finance

Payment plans
Stage payment plans are available as a standard service to purchasers who demonstrate the ability and intent to keep such an agreement and maintain their schedule of payments. This service is provided through FFA Paysmart and uses a direct debit system. This includes minimal surcharges to cover administration costs.

When you choose to pay through a stage payment plan this will negate all special discounts and promotionary offers. You will be expected to pay a meaningful deposit.

In the event of payments being missed or discontinued, legal action will be taken to recover the debt. Students whose payments have not been received will not receive their certificate regardless of their performance until all payments are received in full.

Policy on Discipline and Security

LeaderVision’s directors have the duty of care to ensure that all parties attending a LeaderVision function, are not placed at risk through the behaviour of any party to the function.

Any person present at such a function who behaves in a manner which could be deemed dangerous to another person present shall be asked to leave the premises immediately and may be assisted to leave when asked to do so.

Any person who attends a LeaderVision function shall be asked to leave the premises immediately if they are behaving in a manner consistent with that of someone intoxicated with lawful or unlawful substances. If such a person refuses to leave when asked to do so they may be assisted to leave the premises.

In the event of a person behaving in a manner which disrupts proceedings during a training event to the detriment of the other students, that person shall be asked to take some time out of the course room to recollect themselves and if this proves impossible they will be asked to leave the premises.

In the event of any of the above situations, LeaderVision reserves the right to call upon the assistance of its own personnell or the venue management.

In the event of a person entering an LeaderVision function and behaving in a manner which is clearly unlawful or dangerous, or in the event of a person at a LeaderVision function discovering that an unlawful event has occurred, the Police will be invited onto the premises immediately to investigate the matter.